Terms and Conditions (T&C)

Agnes Janowski Consulting
Grasweg 38, 14532 Kleinmachnow, Germany
Last Updated: 2026

1. Scope

These Terms and Conditions apply to all contracts between Agnes Janowski Consulting (“Company”) and its clients (“Client”) regarding digital products, coaching, consulting, and advisory services.

Contracts are concluded via this website or through third-party payment providers such as Stripe or PayPal.

2. Services

The Company provides:

  • digital content (online programs, courses)

  • coaching and consulting services

All services are intended for educational and business development purposes only.

They do not constitute legal, tax, or financial advice.

3. Contract Formation

By completing a purchase, the Client submits a binding offer.

The contract is concluded upon:

  • confirmation of payment, or

  • explicit acceptance by the Company

4. Pricing and Payment

All prices are in EUR and include applicable VAT where required.

The Client agrees to:

  • pay the full agreed price

  • provide accurate payment information

Payment Plans

  • Payment plans are binding financial commitments

  • They are not subscriptions

  • All installments remain due regardless of usage or early termination

In case of late or failed payment, the Company reserves the right to:

  • suspend access to services

  • declare the full remaining balance immediately due

5. Right of Withdrawal (EU Consumers)

Consumers have a statutory 14-day right of withdrawal.

However, for digital content and services:

The Client expressly agrees that:

  • performance begins immediately, and

  • the right of withdrawal is lost once access is granted or the service has started

6. Refund Policy

  • All sales are final

  • No refunds will be granted

This applies in particular once:

  • digital content has been accessed

  • coaching services have started or sessions have been scheduled

Statutory rights remain unaffected.

7. Intellectual Property

All content, materials, frameworks, and methods remain the exclusive property of the Company.

The Client is granted:

  • a non-exclusive

  • non-transferable

  • personal, non-commercial license

The Client may not:

  • share, distribute, or reproduce content

  • sell or commercially exploit materials

  • teach, replicate, or adapt the methods

8. Confidentiality

Both parties agree to maintain strict confidentiality regarding:

  • business information

  • coaching content

  • personal data

9. Client Responsibility

The Client is solely responsible for:

  • decisions made

  • implementation of advice

  • results achieved

No specific results are guaranteed.

10. Limitation of Liability

The Company shall be liable without limitation in cases of:

  • intent

  • gross negligence

  • injury to life, body, or health

In cases of slight negligence, liability is limited to breaches of essential contractual obligations and to foreseeable, typical damages.

To the extent permitted by law, liability is otherwise excluded.

Where liability is limited, the total liability shall not exceed the amount paid by the Client for the respective service.

11. Default and Enforcement

In the event of payment default, the Client shall bear all reasonable costs of recovery, including legal fees, to the extent permitted by law.

12. Data Protection

Personal data is processed in accordance with the General Data Protection Regulation (GDPR).

Further details are provided in the Privacy Policy.

13. Governing Law

These Terms are governed by the laws of Germany.

If the Client is a consumer residing in another EU country, mandatory consumer protection laws of that country remain applicable.

14. Severability

If any provision of these Terms is held invalid, the remaining provisions shall remain unaffected.